Help Center

To reset your password, go to the sign-in page and click on 'Forgot Password'. Enter your email address, and we'll send you a link to reset your password. Follow the instructions in the email to create a new password.

Currently, usernames cannot be changed after account creation. We're working on adding this feature in a future update. If you have a specific concern about your username, please contact our support team.

We accept various payment methods including credit/debit cards, UPI, net banking, and popular e-wallets. You can view all available payment options when you visit the deposit section in your wallet.

Withdrawal requests are typically processed within 24-48 hours. Once processed, it may take an additional 1-3 business days for the funds to appear in your account, depending on your payment method and bank.

If you lose connection during a game, the system will automatically fold your hand for that round. Your account will remain in the game, and you can rejoin as soon as your connection is restored. Any chips you've already contributed to the pot will remain there.

Yes, all our games use a certified random number generator (RNG) to ensure fair play. Our systems are regularly audited by independent third parties to verify the integrity and fairness of our games.

First, try closing and reopening the app. If that doesn't work, try clearing your browser cache or reinstalling the app. Make sure your device's operating system is up-to-date. If problems persist, please contact our support team with details about your device and the issue you're experiencing.

Yes, Vegas is fully optimized for mobile play. You can access it through your mobile browser without needing to download an app. We support both iOS and Android devices with recent operating system versions.